Warranty

Warranty Information

All products sold from Upper Echelon Products® come with either a Lifetime or 2-Year Replacement Guarantee. For ANY quality-related issues, we will send you a replacement for free! 

Please note that this warranty is not valid unless the item is purchased directly from Upper Echelon Products® and registered under our warranty.

Upon receipt of your purchase, you need to register your product on our website. 

 

For any inquiries regarding our warranty or registration, please email support@upperechelonproducts.com with your name and order information (if applicable), and we would be happy to assist you further. 

 

To redeem a replacement under warranty, please email us the following information: 

  • Order Confirmation/Order ID
  • Product Name/Title (in cases of multiple orders)
  • Brief description of the issue(s) along with picture(s) of the damage (if applicable) 

 

Disclaimers

The above guarantee is against defects in materials and workmanship. If anything goes wrong with your product, we will send you a replacement for free.

Non-returnable items:

  • Gift cards
    $1 Days
    $2 Hours
    $3 Minutes
    $4 Seconds
    {"en":"New","fr": "Nouveau"}